Questions, bookings, or just want to say hello? We're here to help.
Peak-fjord Ltd
47 Hillside Road
Keswick, Cumbria
CA12 4DQ
United Kingdom
General Enquiries:
[email protected]
Booking Support:
[email protected]
Monday to Friday
9:00 AM - 5:30 PM
Saturday
10:00 AM - 2:00 PM
Sunday: Closed
Whether you have questions about a specific route, need help choosing the right adventure for your fitness level, or want to discuss a custom group booking, our team is ready to assist.
We typically respond to enquiries within one working day. For urgent matters regarding an upcoming booking, please mention your booking reference in your message.
Our office is based in Keswick, at the heart of the Lake District, giving us direct access to some of England's finest walking country. While we don't offer walk-in consultations, we're always happy to arrange a call if you prefer speaking directly.
We provide a detailed packing list when you book. Generally, you'll need sturdy walking boots, weather-appropriate layers, a waterproof jacket, and a small daypack. We supply any specialist equipment needed for specific routes.
Absolutely. We grade all our routes and clearly indicate difficulty levels. Routes like Cotswolds Countryside are perfect for those new to hiking, while options like Snowdonia Summit are better suited to experienced walkers.
British weather is famously changeable. Our guides monitor conditions closely and may adjust routes for safety. In cases of severe weather warnings, we'll contact you to discuss rescheduling options at no additional cost.
Yes, we can arrange exclusive tours for groups of four or more. Contact us with your preferred dates, group size, and interests, and we'll create a tailored proposal.